One of the
biggest and elemental service for data management, security, network and
visualization is cloud computing. This enables enterprises and even individuals
to store their data and other relevant information on a virtual storage called
cloud. There are two types of cloud services offered by most service providers:
public and private clouds.
Public and
private clouds carry their own set of advantages and disadvantages. Few of the
popular companies that utilize public cloud are Amazon, Google, Microsoft and
Verizon wherein applications are shared and made available to millions of users
around the globe. However, for private companies that consider data information
as vital and confidential like banks and insurance companies, private cloud is
a better choice and a probable recommendation for use.
To aid
management executives in making one of the biggest decisions for their
companies, various cloud service providers are already available for
assistance.
Services
offered by many private
cloud service providers are standardized and they have gained several
Cloud clients worldwide not only with the service coverage they offer but
mostly because of their pledged Service Level Agreement (SLA) to their clients.
Generally, cloud SLA for their clients includes 99.9% Network Uptime Target and
99.9% Server Uptime Target which means that they will fight hard to keep
clients connected at all times. This network consists of the border routers,
firewalls, load balancer and switches required for the operations of the company.
These services are mainly hired by organizations with huge data to handle or by
companies with very high volume traffic.
The Cloud SLA also guarantees a 30-minute response time for clients who needs technical
support. This would mean that all reported emergency incidents by the company
will be addressed in no more than 30-minutes. Lastly, a 1 millisecond latency
of data transfer from one cloud server to another within the same network is
also guaranteed to ensure real-time information.
Investing on
the cloud is somewhat risky and often times expensive primarily on its
implementation phase. Though some cloud experts vouch for reduced IT costs upon
implementation, there is still no clear strategy on how to undergo adaptation
or transition of a particular company’s traditional IT infrastructure to cloud
computing.
Aside from
considering the type of cloud service to pursue, you must also consider the SLA
of a particular provider to ascertain if it will surely be a good investment
for your success.
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